AT A GLANCE
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Location: Bishops Gate, Birmingham
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Key Service Provided: Sales Progression
THE BRIEF
The sellers wanted to relocate to be closer to family. Once an offer was agreed, they needed clear communication, steady momentum, and careful coordination across a linked chain so they could line up their onward purchase without unnecessary stress.
THE RESULT
A real highlight for both the buyers and sellers was Sue from Sales Progression, who took the lead on this sale from day one. She kept both solicitors and the buyers fully informed, mapped out key milestones, and made sure each legal step was handled promptly. Even with a longer timeline and hurdles to overcome, the file kept moving and the chain stayed intact right through to completion.
WHAT WE DID
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Logged responses and confirmed each step in plain updates.
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Kept buyers engaged with regular check-ins to maintain commitment during quieter periods.
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Aligned exchange and completion dates to fit the onward purchase.
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Solved issues quickly, flagged risks early and agreed actions before they caused delays.
THE OUTCOME
The sale completed smoothly, with clear updates throughout and no surprises at the finish line. Both the buyers and sellers were over the moon with Sue’s commitment, with the sellers even bringing her a beautiful bouquet of flowers and the buyers leaving a glowing 5-star review praising her professionalism, patience, and dedication.
