Job description
Overview: We are seeking a dedicated Property Manager to oversee a portfolio of 120-150 properties, including student and residential properties. We take pride in delivering high levels of satisfaction to our tenants and clients alike.
The Role: The Property Manager is responsible for the efficient and profitable management of the properties, ensuring excellent customer service and well-maintained properties. This role requires strong problem-solving skills and the ability to establish efficient workflows.
Key Activities:
Maintenance and Repairs:
- Arrange reactive maintenance as needed.
- Obtain quotes and instruct contractors.
- Develop relationships with local tradesmen.
Property Inspections:
- Conduct regular property inspections and produce reports.
- Ensure properties are in optimal condition.
Building Management:
- Coordinate with the lettings department for smooth tenant transitions.
- Assist the serviced apartment department with daily operations.
Customer Service:
- Manage tenant requests, complaints, and emergencies.
- Ensure high-quality customer service and stable occupancy.
Managing Site Staff:
- Oversee contractors and maintenance staff.
Health & Safety:
- Implement and review Health and Safety Regulations, including gas safety, electrical inspections, and energy performance.
Candidate Specification:
- Minimum of 2 years’ experience in property and estate management.
- Experience in student and residential property management preferred.
- Positive, enthusiastic attitude with excellent communication and organisational skills.
- Strong written skills and proficiency in IT (Word, Excel, Outlook).
- Ability to lead, motivate, and work independently.
Job Type: Full-time
Pay: £25,000.00-£30,000.00 per year
Benefits:
- Employee discount
- Referral programme
Schedule:
- Weekend availability
Experience:
- Property Management: 2 years (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person