Property Manager

Job description

Overview: We are seeking a dedicated Property Manager to oversee a portfolio of 120-150 properties, including student and residential properties. We take pride in delivering high levels of satisfaction to our tenants and clients alike.

The Role: The Property Manager is responsible for the efficient and profitable management of the properties, ensuring excellent customer service and well-maintained properties. This role requires strong problem-solving skills and the ability to establish efficient workflows.

Key Activities:

Maintenance and Repairs:

  • Arrange reactive maintenance as needed.
  • Obtain quotes and instruct contractors.
  • Develop relationships with local tradesmen.

Property Inspections:

  • Conduct regular property inspections and produce reports.
  • Ensure properties are in optimal condition.

Building Management:

  • Coordinate with the lettings department for smooth tenant transitions.
  • Assist the serviced apartment department with daily operations.

Customer Service:

  • Manage tenant requests, complaints, and emergencies.
  • Ensure high-quality customer service and stable occupancy.

Managing Site Staff:

  • Oversee contractors and maintenance staff.

Health & Safety:

  • Implement and review Health and Safety Regulations, including gas safety, electrical inspections, and energy performance.

Candidate Specification:

  • Minimum of 2 years’ experience in property and estate management.
  • Experience in student and residential property management preferred.
  • Positive, enthusiastic attitude with excellent communication and organisational skills.
  • Strong written skills and proficiency in IT (Word, Excel, Outlook).
  • Ability to lead, motivate, and work independently.

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

  • Employee discount
  • Referral programme

Schedule:

  • Weekend availability

Experience:

  • Property Management: 2 years (preferred)
  • Customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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